Last updated: December 10, 2023
VOVA takes data privacy seriously. This policy outlines how we collect, use and protect information across our website and services.
Information We Collect
We only collect data voluntarily provided to operate, enhance and personalize offerings including:
- Contact/account details to fulfil requests
- Billing information for purchases
- Communications content to support and advise
- Anonymous analytics to improve site experience
How We Use Information
Collected data allows for processing requests, customizing interactions, completing orders, optimizing performance and a better understanding of usage to improve offerings. We only use information as disclosed and lawful.
How We Protect Information
We utilize security safeguards like encryption, firewalls and authentication methods to secure data integrity and accessibility aligned to industry standards. Despite best efforts, no protections are absolute.
Information Sharing
VOVA only shares data with third parties critical to delivering services (ie. payment processors, infrastructure providers) absent compulsions by law. Aggregated statistics excluding personally identifiable data may inform third-party tools optimizing performance.
Your Choices & Rights
You may opt out of optional communications or request your data removal by emailing privacy@vovacreative.co.uk. You reserve the right to access, correct or delete information subject to legal obligations.
Contact Us
Get in touch with questions or concerns about privacy practices at privacy@vovacreative.co.uk.